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From Wikipedia: Reports and rebuttals
The Ripoff Report allows users over the age of 14[3] to post free, un-moderated and uncorroborated complaints known as ‘reports’ which contain details of the user’s experience with the company or individual listed in the report. The site requires users to create an account which includes an unconfirmed email address before reports can be submitted.[3] According to the site’s Terms of Service, users are required to affirm that their reports are truthful and accurate, but the site says that it neither investigates, confirms or corroborates the accuracy of submissions. Ripoff Report has more than 1 million pages indexed on Google.
Companies who have been named in a report may choose to respond by submitting a “rebuttal” which explains their side of the story. There is no charge to submit a rebuttal, but users must first register for an account.
By creating an account, a user agrees to exclusive venue in Arizona for any legal dispute arising from his or her posting. In June 2013, a federal court in Maryland found that that this agreement did not prevent a user from suing both the author of a report and Ripoff Report in Maryland, because the user agreement applied only to the rebuttal, not to the report.
What is a RipOff Report?